PROFESSIONAL SERVICES

BUSINESS ANALYSIS & IT STRATEGY CONSULTING

Aligning your business goals and operational requirements with the most effective information technology solution is a complex problem... one that our industry experts love solving

Not every organization can have a Chief Information Officer (CIO) on the payroll, but with our IT Management and Virtual CIO (vCIO) services, your executive team will have access to trusted experts who can communicate IT strategy at their level

IT INFRASTRUCTURE PROJECT MANAGEMENT

Whether it’s a simple tech ecosystem change or a full digital transformation, our expert team can handle the planning, delivery, and configuration of your IT project using industry established project management processes and methodologies

We offer Service Desk, Onsite User, Network, and Desktop Break-Fix support services. You can leverage our Service Desk Remote Tier 1 and 2 support via phone, remote control, and management tools to reduce the expense of more costly services. When the situation calls for it, use onsite schedules and issue response time support services to address maintenance and break-fix issues (on a Time & Materials or Block Time basis)

Sometimes you don’t know what to do until you know what you already have. Our team can review, evaluate, and document your current IT environment; we’ll provide high-level issue summaries, a proper gap analysis, and recommendations for support improvements and some next steps

We can confirm you have the necessary software licensing agreements in place for your organization to be legally compliant, and provide guidance on when to upgrade your various Line of Business, Infrastructure, and Productivity Software products and licenses

We can track and manage your equipment and equipment lifecycles, and provide recommendations you can include in your IT budgeting. We can also assist with warranty renewals/extensions for your IT assets, while working with you and your vendors to ensure you get the right solution