PROFESSIONAL SERVICES
Our team can help ensure you have the right IT solutions through strategic IT business consulting services such as IT strategic planning, scheduled onsite support, infrastructure and information security assessments and virtual CIO (vCIO) services. We work closely with you to understand your business so we can provide strategy and solutions that help you keep your IT Strategy up to date and serving your business goals.
BACKUP & DISASTER RECOVERY
Backup requirements evaluation, backup solution design and implementation of backup and disaster recovery solutions that will provide confidence that your data is protected and allow you to quickly recover should a disaster situation occur
BUSINESS ANALYSIS / IT STRATEGIC CONSULTING
Business Analysis and strategic IT consulting services to ensure that your IT initiatives align with your business requirements & goals
IT MANAGEMENT & VIRTUAL CIO (vCIO) SERVICES
We work with your business at the executive level to evaluate, consult and recommend IT initiatives that will help your IT spend support your business goals and propel your business forward
PROJECT / IMPLEMENTATION
MANAGEMENT
Big or small IT initiatives, we handle the planning, initiation, execution and delivery of client implementations and projects following industry standard project management processes and methodologies
INFRASTRUCTURE DESIGN & IMPLEMENTATION
Leverage our expertise to design and build the right server, desktop, and network environment to support your business needs now and into the future
SUPPORT SERVICES
Service Desk, Onsite User, Network and Desktop Break-fix Support Services
Leverage Service Desk Remote Tier 1 and 2 support via phone, remote control and management tools to reduce the need to leverage more costly onsite services
When the support need requires it, leverage onsite schedules and issue response support services to address maintenance and break-fix issues (Time & Materials or Block Time basis)
TECHNICAL SITE ASSESSMENT
Review, evaluate and document your current IT environment. We provide a high-level issue identification, gap analysis and recommendations report for support improvements and next steps
LICENSING & SOFTWARE MANAGEMENT
We can ensure that you are legally compliant, have the right software licensing agreements in place and can provide guidance on when to upgrade your various Line of Business, infrastructure and productivity software and licenses
LIFECYCLE & ASSET MANAGEMENT
We can track and manage your equipment, equipment lifecycles, provide recommendations for input into your IT budgeting, assist with renewals/warranty extensions for your IT Infrastructure and work with you and your vendors to ensure you get the right solution